Privacy Policy

Last updated: 22 July 2026

Last updated: July 2026

Pharmacy Weight Loss Bridlington is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) based in Bridlington, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what data we collect, how we use it, and your rights as a patient.

1. Who We Are

Pharmacy Weight Loss Bridlington is the data controller responsible for your personal information. We provide online pharmacy and weight loss consultation services to patients in Bridlington and the surrounding areas. All prescribing and dispensing is carried out by our GPhC-registered pharmacist.

2. Data We Collect

To provide safe and effective pharmacy services, we collect the following types of personal and health information:

• Identity data: Full name, date of birth, gender
• Contact data: Email address, phone number, delivery address
• Health data: Medical history, current medications, weight, BMI, and any information relevant to your weight loss treatment
• Payment data: Billing information processed securely through our payment provider
• Technical data: IP address, browser type, and usage data collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

• To assess your suitability for weight loss treatments and medications
• To fulfil and dispatch your orders — approved orders are dispatched within 1 working day of pharmacist approval
• To communicate with you about your treatment, orders, and any clinical queries
• To maintain accurate and up-to-date patient records as required by pharmacy regulations
• To comply with our legal and regulatory obligations as a GPhC-registered pharmacy
• To improve our services and website functionality

We will not use your data for marketing purposes without your explicit consent. Our lawful bases for processing include contract performance, legal obligation, and legitimate interests, with explicit consent obtained for special category health data.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. We use:

• Essential cookies: Necessary for the website to function correctly
• Analytics cookies: To understand visitor behaviour and improve our services (e.g. Google Analytics)
• Functional cookies: To remember your preferences and settings

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

5. Third-Party Sharing

We do not sell your personal data to any third party. We may share your information only in the following limited circumstances:

• Delivery partners: Your name and address are shared with our courier service solely for the purpose of delivering your medication
• Payment processors: Secure third-party payment providers process your billing information
• Healthcare professionals: With your consent or when clinically necessary, information may be shared with your GP or other relevant healthcare providers
• Regulatory bodies: Where required by law, including the GPhC or other authorities

All third parties we work with are required to handle your data securely and in line with UK data protection law.

6. Data Retention

We retain patient records in accordance with NHS and GPhC guidelines. Pharmacy records are typically kept for a minimum of eight years from the date of last treatment. After this period, data is securely deleted or anonymised.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely on encrypted systems, and access is restricted to authorised personnel only.

8. Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data. These include the right to access your data, request corrections, ask for erasure in certain circumstances, restrict how your data is used, and object to processing where applicable. To exercise any of these rights, please contact us directly using the details below. We aim to respond to all data-related requests within 48 hours.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Pharmacy Weight Loss Bridlington
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.